Delivery

Discount Direct Delivery Service

White Glove Delivery

From careful handling to room-of-choice placement, our White Glove Delivery service is designed to make receiving your new furniture simple, smooth, and stress-free.

More than just dropping it at your door.

White Glove Delivery includes transporting your items, unpacking, assembly of purchased furniture, placement in the room of your choice, and removal of packing materials.

Appliance installation is not included.
✓ Room-of-choice furniture placement
✓ Unpacking and assembly of purchased items
✓ Removal and disposal of packing materials
✓ Up to 3 outdoor flights and 2 indoor flights of stairs
Simple Pricing

Delivery Pricing

Purchases $999 & under $99
Purchases $1,000 – $1,499 $149
Purchases $1,500 & over $299

Personalized Delivery Scheduling

After your purchase is completed, a member of our team will personally contact you to schedule a delivery day that works best for your schedule.

Discount Direct uses our own trucking company and professional delivery team, helping us provide a more personal and flexible delivery experience.

Delivery Area

We deliver within a 30-mile radius of the store location or warehouse.

Delivery Window

Customers will be contacted 24 hours before their scheduled delivery day with a 3-hour delivery window. Deliveries must be confirmed or the delivery will not take place.

Before We Arrive

Delivery Guidelines

PREPARE YOUR HOME

  • Measure furniture, doorways, hallways, stairways, elevators, and entryways before scheduling delivery.
  • Clear all pathways and designated furniture areas before the delivery team arrives.
  • If an area is not prepared, furniture may be placed in the closest safe and accessible location.

DAY OF DELIVERY

  • All damages must be noted at the time of delivery.
  • Delivery fees are not refunded if furniture does not fit.
  • Customers who are not home during their scheduled window will be rescheduled and charged an $80 redelivery fee.

Back Orders: Back order timelines are estimates based on information provided by vendors. Discount Direct is not responsible for vendor or distributor delays outside of our control.